FAQ +

Delivery

  • UK Delivery 3-5 Business Days (FREE)
  • European Delivery 5-7 Business Days (£10.00)
  • Worldwide Delivery 7-10 Business Days (£20.00)
  • Tracking numbers are included in the shipping confirmation email that is sent after an order is processed. You can use your tracking number to get updates on your order. We can't provide any further information, apart from what the tracking information shows, once we have shipped the parcel.

Returns

  • Customers must pay for the return shipping fee. Once we receive the return we will provide a full refund of the initial payment amount excluding international shipping fees. Checkout our returns policy if you have any queries regarding returns.
  • Once we have received your return, it will be checked by our quality control team to ensure that it is in resealable condition.
  • Once approved, you will receive an email confirming your return. This process should take no longer than 3 Business days.
  • The bank may take an additional 3-5 business days to process the refund.

SELL TO NSTP

  • If you would like to sell and items to us, please message us on Instagram at @Nosaucecashouts

Once we receive your product, our quality control team will inspect the item and approve the transaction.

Others

  • All Products are authentic. Each product is independently inspected by our in-house authentication team to ensure the legitimacy. Working with these products every single day allows us to tell apart any replica items. If you have any doubts or concerns regarding this, please check out our trust pilot ( https://uk.trustpilot.com/review/nosaucetheplug.com )
  • The main way to be informed about our restocks is to follow our social media accounts.
  • Alternatively, to be informed when and product is restocked you can set a restock alert up so that you are emailed when we restock an item.
  • To do this: 
    - Go to the page of the item that you want
    - Select the size that you want
    - click “notify me when this is available” 
  • We like to sell drip for £1 sometimes. Follow us on Instagram to stay informed on any £1 Drops.
  • We do not independently source items.

contact us

If our FAQs did not answer your questions, please feel free to contact us at support@nosaucetheplug.com