No Sauce the Plug use Royal mail, DPD and UPS to ship products. Shipping times are estimates not guarantees so please give some leeway with delivery times. Once the order is placed, it is processed and shipped within 1-2 days. The majority of our deliveries are Royal mail tracked 48 and therefore take approximately 2 - 4 business days to be delivered. Shipping confirmation emails are provided once the order has been shipped. Please allow up to 48 hours for shipping to be confirmed. Tracking numbers are also provided to high value orders in the shipping confirmation email.
International duties and customs fees may apply to orders and is the responsibility of the customer to pay for. Please check your local fees as this varies from place to place.
Customers have 14 days from receiving their order to initiate a return. If your parcel has not been returned to us with 28 days of the order date, the acceptable return period would have expired and we will not longer accept the return (International customers still have 14 days to initiate a return however we allow an extended return period).
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, please refer to our Refund & Returns page: https://nosaucetheplug.com/policies/refund-policy